How many of your customers pay without experiencing your value proposition? They will be the first to churn.
Prevent that by adapting your strategy according to the onboarding stage your users are in.
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Data driven insights from behind the curtains of high growing companies.
North Star Metric
I was having a call with one of our customers and he wanted me right there and then to look into his data and tell him how to grow his SaaS business.
Here’s what I told him: 'Take more people to the North Star Metric and their chances to stick with your app will increase significantly.'
You don’t stop churn, you prevent it
I'm really excited to announce we have released an ebook on strategies & techniques that you can use to start preventing churn.
The guide covers topics such as:
- how to identify the main reason for churn,
- algorithms / tools for predicting churn and how to use them,
- automations that you can implement to increase engagement and prevent churn.
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Is your churn problem actually an onboarding problem?
9 min read
Trying to sort out retention on its own is like hoping to solve a medical issue by dealing with the symptoms alone, while ignoring what caused it in the first place. Onboarding is not the only factor influencing retention, but it is definitely a key one.
