The urgency of getting people to first value a.s.a.p is just a myth. Our data shows that, in the long run, those who finish the onboarding process at their own pace have much higher conversion and retention rates than those who rush through the process.
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Data driven insights from behind the curtains of high growing companies.
Chase your company’s revenue at any cost, and your clients won’t stick around. Help your customers thrive, and your income will be automatically guaranteed. How can you do that? Just take out the revenue as the main KPI from your dashboard for a while. To test my theory, I asked 5 CEOs in the SaaS industry how they envisioned a dashboard that lacks the company revenue. I asked them to draw their ideal dashboard on a napkin. Curious what they look like?
I'm really excited to announce we have released an ebook on strategies & techniques that you can use to start preventing churn.
The guide covers topics such as:
- how to identify the main reason for churn,
- algorithms / tools for predicting churn and how to use them,
- automations that you can implement to increase engagement and prevent churn.
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